Privacy Policy

Club WOBL — GridX Techno Labs Private Limited

This Privacy Policy explains how GridX Techno Labs Private Limited (“GridX”, “we”, “our”, “us”) collects, uses, and protects your information when you use Club WOBL, a premium longevity walking club and wellness service, and related web pages and mobile applications. GridX Techno Labs Private Limited, based in Chennai, India, is the official channel partner to WOBL.app UK 🇬🇧.

Information We Collect

We may collect the following types of information when you use our services:

Contact information: Phone number, email address, and name for authentication, communication, and membership.
Account and membership data: Membership type (basic or premium), membership status, and membership end date.
Payment-related identifiers: Order IDs and payment references from our payment partners (for reconciliation and support). We do not store your full card details.
Technical data: Device information, IP address, approximate location (via IP/timezone), and usage logs to secure and improve the service.

How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your Club WOBL account and membership.
To authenticate you using your phone number and OTP.
To process your payments and EMIs via our payment partners.
To provide wellness coaching, accountability, and group engagement in online and offline forums.
To communicate with you about your membership, payments, schedule, and service updates.
To maintain the safety, security, and integrity of our services and members.

Payment Providers

Payments for Club WOBL memberships are processed via Razorpay and Google Pay in India. Your payment information is handled securely by these providers in accordance with their own privacy policies and regulatory obligations. We receive payment status updates, order IDs, and related metadata necessary to confirm and manage your membership.

Data Sharing

We do not sell your personal data. We may share data only with:

Our payment partners (Razorpay, Google Pay) to process and confirm payments.
Service providers that help us operate Club WOBL (for example, hosting, analytics, and communication tools).
Authorities or legal counsel where required by applicable law or to protect our legal rights, our members, or the public.

Wellness and Sensitive Use

Club WOBL is a wellness walking club focused on lifestyle, motivation, longevity and accountability. It is not a medical service and does not provide medical diagnosis, treatment, or emergency care. You should consult your doctor before starting any exercise or wellness program.

Data Retention

We retain your information for as long as necessary to provide the Club WOBL services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Payment records and membership logs may be retained for longer periods as required under Indian law and accounting standards.

Your Choices

You may:

Access your account through the Club WOBL app or web pages to view your membership details.
Contact us to update certain account information such as your contact email.
Request clarification on how your data is being used or stored.

Jurisdiction and Contact

This Privacy Policy is governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

Legal entity: GridX Techno Labs Private Limited
Registered location: Chennai, India
Official channel partners to WOBL.app UK 🇬🇧

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date below. Your continued use of Club WOBL after changes are published means you agree to the updated policy.

Last updated: 2026